Returns & Exchanges
Returns & Exchanges
We offer a 45-day return and exchange policy on eligible items. This means you have 45 days after receiving your order to request a return or exchange.
Exchanges are free for all orders shipped within the United States.
A $6.00 handling fee will be deducted from all returns.
To be eligible for a return, items must be in the same condition in which they were received—unused, unworn, and with original tags attached.
Once your return or exchange is received, our team will inspect the item to ensure it meets our return standards.
International Returns & Exchanges
We do accept returns and exchanges for international orders.
Please note: customers are responsible for all return shipping costs on international returns.
Refunds
Refunds are issued to your original payment method after we receive and inspect the returned item(s).
Once processed, you will receive an email confirmation.
Please keep in mind that banks and credit card companies may require additional time to post the refund to your account.
Exchanges
Exchanges are processed once the returned item arrives at our facility.
Your replacement item will then be shipped out, and you will receive a tracking notification once it is on the way.
Need Help?
For any questions regarding your return or exchange, please contact us at support@othergolfco.com.
Our team is happy to assist and will respond within 1 business day.